Microsoft Dynamics 365 for Retail is an end-to-end retail solution that delivers unified commerce across all channels. It encompasses sales, marketing, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud-first, mobile-first manner. Retail offers comprehensive support to operate a wide range of business processes, such as merchandising, inventory, and channel management capabilities.

It also provides immersive customer experiences across all touch-points. Whether you are an online/mobile store or brick-and-mortar shop Microsoft Dynamics 365 for Retail can assist you with:

Creating Immersive Shopping Experiences

Providing Exceptional Service

Optimizing Retail Operations Through Insights

Microsoft Dynamics 365 Retail Highlights:

  • Customer Service

  • Point of Sale and E-Commerce

  • Order Entry and Fulfillment

  • Cross-Channel Retail Order and Supply Chain

  • Omni-Channel Management

  • Product Management

  • Financials and Human Resources

  • Supply Chain Management

  • Merchandising, Pricing and Promotions, Loyalty and Rewards

  • Contact Center Operations

The ‘Amazon Effect’ Mixed with Microsoft Dynamics 365

Microsoft Dynamics 365 for Retail will assist you by providing fast and efficient ways to start selling or expanding in the B2B e-commerce arena.

As the popularity of e-commerce is on the rise, it is upending established practices in nearly every industry and proving to become costly for companies that struggle to adapt.

With the rise of online retailers comes the complimentary need for supplier organizations to consider building or expanding their e-commerce platforms. With Microsoft Dynamics 365 for Retail you can confidently take hold of that undertaking with an off-the-shelf product. If you have complex business processes and a high frequency of sales orders that need data validation there are many certified add-ons to assist you in your journey.

It gets better…

Getting started with an e-commerce platform or data validation solution doesn’t have to be an expensive process that requires months or even years of work.

How does it all Work?

Unified Commerce

Give customers a seamless shopping experience. Increase your revenue,
customer satisfaction, and brand loyalty by delivering a consistent
shopping experience across channels.

  • PERSONALIZE CUSTOMER EXPERIENCES THROUGHOUT STORES, WEB, MOBILE, AND CALL CENTERS

  • PROVIDE CONVENIENT, FLEXIBLE WAYS TO SHOP, SUCH AS IN-STORE PICKUP OR HOME DELIVERY

  • OFFER CROSS-CHANNEL INCENTIVES, SUCH AS LOYALTY PROGRAMS, GIFT CARDS, AND PROMOTIONS

Modern Store Experiences

Provide exceptional customer service, manage your stores more efficiently, help increase sales, adapt to changing needs, and provide
outstanding customer service by implementing the latest technology, tools, and innovation.

  • DELIVER BETTER SERVICE WITH BY GIVING EMPLOYEES ACCESS TO REAL-TIME PRODUCT, CUSTOMER, INVENTORY, AND ORDER DETAILS

  • OFFER MORE PRODUCT SELECTION AND RECOMMENDATIONS BY BLENDING THE BEST OF ONLINE AND IN-STORE SHOPPING

  • GET MORE CONTROL OVER STORE OPERATIONS THROUGH AUTOMATION AND ADVANCED OPERATIONAL CAPABILITIES

  • GIVE CUSTOMERS THE FLEXIBILITY TO BUY IN STORE, PICK UP IN OTHER LOCATIONS, OR HAVE IT DELIVERED TO THEIR DOORSTEP

  • IMPROVE EMPLOYEE PRODUCTIVITY THOROUGH SCHEDULES, TIME CLOCK, AND MANAGER DASHBOARDS

Effective merchandising

Offer the right products in the right channels at the right prices
Improve your ROI and product demand by accessing a robust set of capabilities that help centrally manage your merchandising—including product information, categories, assortment, and pricing.

  • Simplify sales and promotional efforts by centrally managing your products and promotions

  • Attract more customers by managing your assortments by channel and personalized offers

  • Drive revenue by creating and targeting catalogs across channels, customers, and seasons

    Optimized operations

    Streamline your business through intelligent insights
    Reduce fulfilment costs, improve inventory utilization, and efficiently manage your business bymaking smarter decisions using customer and operational insights

    • Get a centralized and cohesive view of your entire operations

    • Finish end-of-day activities faster using automated and streamlined workflows

    • Meet your changing business needs with a solution built for multi-company, multi-brand, and multi-channel global operations

    • Take advantage of the latest innovations and opportunities with continuous application updates

    THE Avantiico DIFFERENCE

    Avantiico’s team of Dynamics experts are trained to implement, customize, and optimize a retail
    solution for your business. With experience from Dynamics AX and CRM to Dynamics 365, our team of
    experts have helped thousands of end users streamline their retail operations while increasing their bottom lines.

    We have partnered with Dynamic Web to offer an all-in-one platform for content
    management, e-commerce, digital marketing and integration. With a track record of over 4000+
    successful companies, we are eager to assist you with a rapid and global deployment, multi-channeldelivery; all built to scale!

    Avantiico is a certified Microsoft Dynamics Partner with locations in the United States, United Kingdom,
    and Denmark. For a full list of our global offices please click here.

    CUSTOMERS WHO HAVE BENEFITED FROM THE D365 RETAIL SOLUTION

     

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