Dynamics 365
Licensing Services
Simplify & Optimize Your D365 Licenses
Cut costs and avoid compliance headaches with expert Dynamics 365 licensing guidance.
Understanding Dynamics 365 Licensing
With so many tools and applications to choose from, pricing and licensing for Dynamics 365 can get complex – and unnecessarily costly. So, it’s important that you not only understand how Microsoft prices D365 licenses, but also what functionalities your organization truly needs.
That’s why we’re here. Avantiico’s cloud licensing team will help you better understand your Dynamics 365, Azure, and Microsoft 365 licensing options – so that you can make the right choices for your organization.
Microsoft’s By-User Pricing Model
As of 2019, Microsoft shifted pricing to be by user type. It’s now split into four buckets: Full, Activity, Device, and Team Member users, all designed to manage specific business requirements. This means you only pay the monthly Dynamics 365 license cost for the number of users you need – giving you more flexibility in optimizing for cost.
However, licensing decisions can get complex, especially if you’re planning an upgrade from Dynamics AX. How you decide to configure user tiers for your new D365 apps is a determining factor when calculating your future licensing cost.
Dynamics 365 Licensing Options
Microsoft Dynamics 365 offers two primary licensing options: User Subscription Licenses (SL) and Device Subscription Licenses (SL).
User SL is designed for named business users, ensuring each user has individual access to Dynamics 365 applications. Device SL, on the other hand, allows multiple users to share a single device license, making it a cost-effective solution for environments like warehouses or production lines where shift work is common.
For more detailed pricing information, see our Dynamics 365 licensing guide below.
Full Users vs. Additional Users
full userThese users require access to most application functionalities and are essential for roles like accounting, HR, and operations. Full users typically need a base license for their primary application.
Additional UsersFor employees who need limited access, such as reading reports or inputting data, Team Member or Device Licenses are available. These options reduce costs while still providing necessary access.
Microsoft Licensing Chaos: Clear the Confusion
Navigating Microsoft licensing can be complex and costly. Are you facing challenges like unclear agreements, underutilized tools, or risky audits?
Let’s break down the key hurdles — and how we can help you overcome them.
Complex Licensing Landscape
Juggling multiple agreements across ERP, CRM, and HR systems creates confusion and inefficiency.
Limited License Visibility
Difficulty tracking active usage leads to underutilized tools and wasted spending.
Misaligned Business Goals
Current licenses often don’t match short- or long-term needs, missing growth opportunities.
Risk of Non-Compliance
Unclear licensing terms increase audit risks, penalties, and unexpected costs.
Upgrade & Transition Hurdles
Moving to new tools (e.g., Dynamics 365, Azure) can be overwhelming without expert help.
Licensing Services for D365 & AX
Dynamics AX Upgrades
- Dynamics AX 4.0 or earlier
- Dynamics AX 2009
- Dynamics AX 2012
- Dynamics AX 2012 R3
Dynamics 365
- D365 unified ERP/CRM apps
- Microsoft Azure & SQL Database
- Power BI & Power Apps
- Microsoft Flow & Storage
Pick Your Starting Point
Compliance & Savings
Do you know how your system is used and by whom? Adjust subscriptions or leverage special Microsoft offers.
Learn moreAX to D365 Upgrade
Upgrading from Dynamics AX to D365? We’ll help transition your AX licenses to Dynamics 365 seamlessly.
Learn moreStart Dynamics 365
New to Dynamics 365? Get help calculating costs, building your roadmap, and training key roles.
Learn moreCompliance & Cost Savings
If your company uses Microsoft Dynamics AX 2012 or Dynamics 365, Microsoft may audit your license usage during renewal. Failing an audit can lead to costly penalties, including paying for additional licenses and covering Microsoft’s audit expenses.
Avantiico’s Dynamics AX 2012 Licensing Compliance Self-Assessment helps you:
- Learn about current cloud options and pricing
- Get guidance on fixing any issues and staying compliant
- Identify the number & type of AX 2012 licenses you’re using
- Compare your current usage with what you’ve purchased
This self-assessment ensures you’re prepared, and reduces the risk of unexpected costs.
AX to D365 Upgrade
If you’ve been using Dynamics AX for 5-10 years, you might have third-party add-ons that no longer fit your needs. Some of these add-ons may still work with Dynamics 365, while others may have been replaced by built-in features.
As part of your upgrade planning, it’s important to review your licensing and evaluate which add-ons are still relevant. Avantiico’s licensing experts can help you:
- Build a clear picture of your licensing needs
- Provide tailored advice on the Dynamics 365 roadmap
- Align your ISV (Independent Software Vendor) solutions with your business goals
As your Microsoft Licensing Advisor or Digital Partner of Record, we’re here to make your transition to Dynamics 365 as smooth as possible.
Microsoft License Upgrade Paths
If you’re a current Dynamics AX customer, your existing licenses can be converted to the latest Microsoft technology, often at a significant discount.
Avantiico’s licensing advisors can help you:
Explore the latest pricing, promotions, and discounts for Dynamics 365
Plan your upgrade from Dynamics AX 2009 to Dynamics 365 for Operations
Migrate Dynamics CRM Online or On-Premises licenses to the cloud
Connected, Intelligent Understand the best way to convert your licenses during a Dynamics 365 upgrade
Learn how AX and Customer Engagement security roles translate to Dynamics 365 license types.
Start Dynamics 365
Microsoft Dynamics 365 is the next generation of business applications designed to help organizations grow, adapt, and make smarter decisions faster.
It combines CRM (now called Dynamics 365 for Customer Engagement) and ERP capabilities into a single platform. With purpose-built apps, real-time data (via Power BI), and built-in AI, Dynamics 365 helps you:
Stay Adaptable
A modern, flexible platform grows with your business
Work More Efficiently
Use familiar tools within your business processes.
Scale at Your Own Pace
Subscription-based pricing lets you choose the apps you need.
Make Smarter Decisions
Built-in intelligence guides you toward better outcomes.
Request Licensing Support or an Upgrade Assessment
Contact us and an Avantiico team member will be in touch regarding licensing support, upgrading from AX to D365, or trialing Dynamics 365.