Microsoft Dynamics 365 User Training
Untrained users break good systems. Shield yourself from hidden risk with Dynamics 365 Enterprise Training.
When teams lack the right skills, mistakes multiply, data becomes unreliable, and you are left with low productivity and business risk exposure.
You need role-based Dynamics 365 end-user training that gives your organization the in-house expertise needed to reduce errors, strengthen controls, and ensure every user follows the processes you’re accountable for.
Empower your team and safeguard your investment with tailored scenrio-and role-based Dynamics 365 corporate training that delivers accuracy, consistency, and confidence.
Microsoft Dynamics 365 Training That Accelerates Adoption
Why Avantiico?
Your Last Partner Left Gaps. Expert-led Microsoft Dynamics 365 End‑User Training Closes Them.
Regain Control and De-Risk Your Company
600+ years of collective Dynamics 365 experience.
Scalable, role‑based Dynamics 365 training from onshore experts across all major industries.
Personalized, Expert Instruction
146,000+ users supported across 9 countries.
Hands‑on guidance from 100% onshore Microsoft SMEs who know your system and environment inside and out.
AI Pilots and Seamless AI Adoption
One trusted expert who knows your business.
A proven path to AI adoption that reduces risk, avoids experimentation dead‑ends, and aligns pilots to real business processes.
Custom Training Across Microsoft's Dynamics 365 Product Suite
Dynamics 365 Finance
Dynamics 365 Supply Chain Management
Warehouse Management Only Mode
Power Platform
Microsoft Copilot
model context protocol
Microsoft Fabric
Microsoft Azure
Dynamics 365 Field Service
Dynamics 365 Customer Engagement
Dynamics 365 Sales
Legacy ERP
Why Dynamics 365 Training Often Fails — and How to Fix It
Signs You Need a Dynamics 365 End-User Training Partner
- Your processes aren’t documented or reflected in training.
- Training is inconsistent, generic, or poorly timed.
- Users still rely on spreadsheets and workarounds.
- Support tickets rise because core tasks aren’t understood.
- Data issues and slowdowns reveal skill gaps—not system faults.
If even two of the above signs apply, your system isn’t slipping. It’s already out of your hands.
Dynamics 365 TRAINING BEST PRACTICES
- Use role‑based learning paths to ensure consistency.
- Align training with real‑world processes, not generic content.
- Reinforce governance so users follow the right workflows.
- Measure adoption and adjust training where behavior breaks.
- Provide continuous training to prevent drift as roles evolve.
Effective training requires structure, visibility, and reinforcement — not one‑time sessions or outdated documentation.
Among the Top 1% Dynamics 365 End-User Training Providers
You Deserve to Learn from the Best
Microsoft Solutions Partner Since 2006
Microsoft-Certified Dynamics 365 Specialists
Enlist a Top 1% Dynamics 365 End-User Training Partner
Why the Microsoft Support Service Designation Matters for Dynamics 365 Training
Most “training partners” only teach clicks, not correct usage, governance, or real adoption.Avantiico is one of only 30 Microsoft-recognized Support Partners worldwide, placing us in the top 1% of D365 training providers.
This designation requires ongoing independent audits of service quality, customer outcomes, and technical expertise. Your training is backed by onshore experts, proactive guidance, and governance-first support, without offshore loops or inconsistent answers. Replace confusion with clarity and work with a Microsoft-certified Dynamics 365 trainer.
A Dynamics 365 Post-Implementation Support Partner That Delivers Visibility, Accountability, and Sustained Expertise.
Eliminate Training Gaps & Operational Risk Across Every Team Using Dynamics 365
Training isn’t just an instructional problem — it’s a visibility and governance problem. Our Dynamics 365 End‑User Training Services are built for leaders who need consistent performance, accurate reporting, and controlled processes across Finance, Operations, IT, and every role that depends on Dynamics 365 to do their job correctly. Let us help get everyone on the same page.
BUSINESS LEADERS
finance & operations
IT & system owners
program stakeholders
TRAINING CONSISTENCY YOU CAN TRUST
Ensure every team member learns the same standardized Dynamics 365 processes — not their own interpretations.
PREDICTABLE TEAM PERFORMANCE
Reduce execution variance across regions, teams, and roles with aligned, repeatable training paths.
FASTER BEHAVIOR CHANGE
Roll out new capabilities and have teams adopt them quickly and consistently.
MAXIMIZED ROI ON YOUR D365 INVESTMENT
Turn your implementation dollars into measurable improvements in productivity and performance.
STANDARDIZED PROCESS TRAINING
Get every end user trained on the same financial and operational steps — accurately and consistently.
FEWER ERRORS & CLEANER TRANSACTIONS
Reduce corrections, rework, and downstream issues caused by improper or inconsistent system usage.
ROLE‑SPECIFIC SKILL DEVELOPMENT
Ensure each role understands the exact tasks, steps, and responsibilities required to operate correctly in Dynamics 365.
MORE RELIABLE PROCESSES
Improve forecasting, period close, and operational stability by eliminating training‑related variance.
LOWER SUPPORT TICKETS & SYSTEM NOISE
Cut incidents caused by improper use, skipped steps, or inconsistent data entry.
CLEANER REQUIREMENTS & FEWER FALSE BUGS
Well‑trained users follow governed processes — so issues are real, not training gaps.
SUSTAINABLE TRAINING & CHANGE MANAGEMENT
Stop firefighting with last‑minute retraining; get structured, maintainable enablement programs.
CLEARER ACCOUNTABILITY & SYSTEM STABILITY
Ensure users understand their role in keeping environments accurate, compliant, and functioning smoothly.
SMOOTHER, MORE PREDICTABLE ROLLOUTS
Ensure every department receives consistent training that reduces escalations and friction.
TRAINING INSIGHT & ADOPTION TRACKING
Gain visibility into competency, usage, and areas where additional support is required.
CROSS‑DEPARTMENT ALIGNMENT
Get business, IT, and operations trained to the same expectations and process standards.
REDUCED CHANGE RESISTANCE
Lower confusion and pushback with structured, role‑based, repeatable Dynamics 365 training programs.
Our Microsoft Partnership Credentials
As a certified Microsoft Solutions Partner, we hold specialist designations across Business Applications, Finance, Supply Chain, Support Services, and Modern Work — reinforcing our depth in Dynamics 365 environments.
A Dynamics 365 Learning Path Designed by a Top 1% Partner
How Dynamics 365 F&SCM Training for SMES & Users Works
Learn from a top 1% D365 Support & Training Partner on your terms.
Personalized Dynamics 365 End-User Training Plans
Get training for Dynamics 365 that is tailored to your unique organization, industry, needs, and learning styles. Whether you are after live D365 online training or interactive lessons for custom D365 ERP training, we can help.
Learn more about your Dynamics 365 expert technical training options below.
Flexible Training, Delivered Your Way
- On-site, in-person, & hands-on Microsoft Dynamics 365 training
- Remote/virtual Microsoft Dynamics 365 online training
- Microsoft Dynamics 365 hybrid training
- Team or 1:1 coaching
- Structured classroom-style learning
- Engaging workshop-style training sessions
- Expert Microsoft Dynamics 365 ERP Training & CRM instruction
Comprehensive Training Options
- New implementation training
- New user onboarding
- Advanced user training
- Dynamics 365 role-based training
- Module-specific training
- Dynamics 365 technical training
- Dynamics 365 end user training
- Super user training
- Dynamics 365 train the trainer
Tailored Dynamics 365 Trainings
Specialized Dynamics 365 SME & User Trainings
Dynamics 365 Finance Trainings
Dynamics 365 Supply Chain Management Trainings
Dynamics 365 Technical Trainings
AP Automation
Master your accounts payable processes with Avanttico’s expert-led training. From vendor management to automated payments, learn how to leverage OCR technology for seamless invoice processing. Our program covers AP automation, workflow optimization, and more, helping you transform your AP operations with industry-leading practices and over 20 years of Dynamics 365 Finance expertise.
AR & Credit Collections
Take control of your accounts receivable with Avanttico’s comprehensive training. Enhance customer and credit management, streamline invoicing and payments, and implement effective collections automation. Stay ahead with dynamic workflows, payment predictions, and the latest compliance standards, ensuring your AR processes drive efficiency and strategic growth.
Bank Management
Maximize your financial operations with Dynamics 365 Finance’s robust Bank Management tools. Manage multi-currency reporting, advanced bank reconciliation, and centralized payments with ease. Our expertise in cash flow forecasting and financial reporting helps you optimize cash flow and maintain better control over your financial health. Simplify processes and drive growth with confidence.
Budget Management
Learn to manage budgets effectively with Dynamics 365 Finance’s advanced tools. Avanttico’s training provides insights into spending patterns through budget-to-actual reporting, helping you refine revisions and forecasts. Explore features like budget models, allocations, and detailed reporting to streamline the budgeting process. By leveraging historical data and best practices, you can improve efficiency and make more informed decisions.
Fixed Assets
Maximize your asset management capabilities by learning how to track assets from acquisition to disposal, including depreciation methods and maintenance tracking. Integrate these processes with financial systems like General Ledger and Accounts Payable for seamless operations. Enhanced reporting and analytics will help you boost asset utilization and overall business performance.
General Ledger
Gain a deeper understanding of financial data management with Dynamics 365 Finance’s General Ledger. This training covers essential tasks like setting up Chart of Accounts, managing currencies, generating financial reports, and using tools like Financial Tags. You’ll also learn to handle periodic tasks, allocations, and detailed reports tailored to your industry.
Warehouse Management
Improve inbound, outbound, and inventory management through features like Pick and Pack Processing, Wave and Work Templates, and efficient Label Printing – all available within Dynamics 365 SCM. You’ll also learn how to use mobile device flows and shipment management to achieve greater accuracy, faster order fulfillment, and reduced operational costs.
Inventory Management
Enhance your inventory control with Dynamics 365 F&SCM’s comprehensive Inventory Management module. This training guides you through advanced functionalities like Inventory Tracking, Batch and Serial Number Tracking, and strategic Cycle Counting. You’ll walk away knowing how to manage Inventory Valuation, Cost Adjustments, and various Inventory Transactions to optimize supply chain operations and improve financial outcomes.
Landed Cost
Learn how to manage the total cost of goods from shipment to delivery with Dynamics 365’s Landed Cost module. Avanttico’s training covers Cost Calculation, Transportation and Shipping Cost Management, and Duties and Taxes Management. Learn about Vendor Charges, Freight Reconciliation, and Import/Export Compliance to optimize logistics and ensure regulatory compliance.
Master Planning
Balance supply and demand effectively with Dynamics 365’s Master Planning module. Avanttico’s training focuses on Demand Forecasting, Material Requirements Planning, and Capacity Planning. Learn to configure Seasonality and Coverage, and understand Action and Future Messages to enhance supply chain management and decision-making.
Procurement & Sourcing
Optimize vendor management and procurement processes with Dynamics 365’s Procurement & Sourcing module. This session covers Vendor Management, Purchase Order Creation, and Approval Workflows, and will teach you how to manage Purchase Agreements, conduct Supplier Performance Analysis, and process Product Receipts for a cost-effective procurement strategy within SCM.
Transportation Management (TMS)
Improve your logistics and transportation operations with Dynamics 365’s Transportation Management (TMS) module. Avanttico’s training provides insights into Route Planning, Carrier Management, and Freight Rate Calculations. You’ll also learn about Load Building and Freight Reconciliation, enabling you to reduce shipping costs and enhance delivery efficiency for better overall performance.
One Version Update Readiness
Prepare your teams for monthly and quarterly releases and ensure you stay compliant, adopt new capabilities, and avoid disruptions
Microsoft Dynamics 365 Customization & Configuration
Learn how to extend, configure, and adapt the system safely to ensure your ERP supports the business without creating long term technical debt.
License Optimization
Ensure your leaders understand entitlements, role-based licensing, and cost optimization strategies so you stay compliant while maximizing value from your Microsoft subscriptions.
Compliance
Align Dynamics 365 usage with your internal policies, audit requirements, and industry regulations—ensuring every user follows standardized, compliant processes.
Microsoft Copilot Training: AI Prompt Training & Engineering
Unstandardized AI use creates inconsistent outputs, data leakage risk, and loss of managerial control. If your team is “trying Copilot” without guardrails, you’re inviting rework and exposure. This one‑day, hands‑on course gives your organization prompt standards, security clarity, and role‑based workflows so Copilot delivers value you can trust. Here’s what to know about our AI prompt training and engineering.Â
- Learn patterns, constraints, and verification techniques
- Ensure results are accurate, auditable, and repeatable
- Get hands-on M365 experience with real scenarios
- Learn what Copilot can access & best practices
- Learn how to minimize risk with enforceable rules
- Faster drafting, cleaner analysis in Excel, clearer communications
- Users who know when to trust and verify AI outputs
- One 8 hour session (or two half days)
- remote or on site
- Turn processes & data into Copilot workflows
- Receive reusable scenario library, job aids, and a deck
- $2,000 (+ travel if on site) — jump start enablement
- $10,000 (+ travel if on site) — executive grade delivery with extended consultative working block
Requirement: Copilot licenses assigned to participants.
Fast-Track Microsoft Dynamics 365 Developer Training
Key Training Topics
- Dynamics 365 Development & Customization Training
- Code Refactoring
- Cloud Environment Management
- Dynamics 365 role-based training
- Lifecycle Services
- Microsoft Power Platform Developer Training
- Dynamics 365 train the trainer
Training Delivery
- Online or hybrid (in-person + online) sessions tailored to your team’s needs
- Focused on out-of-the-box capabilities, business roles, and high-value features.
- Starts with a “Dynamics Training Discover” call to align training with your business goals.
Benefits
- Build productive in-house teams of developers, analysts, and project managers
- Reduce operational costs and dependency on external partners.
- Gain deep knowledge of Dynamics 365, Power Platform, and Azure for faster user adoption.
Essential Post-Implementation Support for Dynamics 365 Users
Microsoft Dynamics Training Focus Areas
Business Process Modeling
Dynamics 365 Upgrade Training (One Version)
GAP Analysis
IT Concepts
Data Warehousing
Data Mining
Enterprise Document Management
Dynamics 365 Power Apps Training
Dynamics 365 Security Training
Dynamics 365 Governance
Auditing
Workflow Concepts
Trade & Logistics
Dynamics 365 Supply Chain Training
Financial and Project Accounting
Microsoft Dynamics 365 Commerce Training
Microsoft Dynamics Professional Services Automation Training
Microsoft Dynamics 365 Accounting Training
Power Bi and Dynamics 365 Training
Microsoft Dynamics 365 Reporting for Corporate Training
Production & Planning
Process and Discrete Manufacturing
Dynamics 365 Manufacturing Training
Microsoft Dynamics 365 Human Resources Training
Payroll D365 Technical Training (via ASP & .Net)
Microsoft Dynamics 365 Administrator Training
Dynamics 365 Sales Training
Microsoft Dynamics 365 Marketing Corporate Training
Field Service
Dynamics 365 Retail & Customer Service Training
Dynamics 365 POS Training
Microsoft Dynamics 365 Implementation Training
Dynamics 365 Project Service Automation Training
Dynamics 365 Change Management & Transformation Training
Need Microsoft D365 User Adoption Services?
Contact us below for Microsoft Dynamics user adoption services for your organization to solidify adoption for everyone who touches D365.
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FAQs About Avantiico’s D365 End-User Training for End-Users
What’s the best course to learn Dynamics 365 F&O or F&SCM?
The best Dynamics 365 training path tailored to your processes in conjunction with role‑based training. It’s also important to find a Dynamics 365 training company that caters to your specific needs, whether that means getting Dynamics 365 training online, in a hybrid setting, or in-person.
Where can I get hands-on Dynamics 365 end-user training?
You can get hands-on training for Dynamics 365 end-users from a provider like Avantiico. With us, you will receive MS Dynamics 365 Finance and Operations development training in a live, instructor-led setting that includes simulations of real transactions in your environment.
We pair fundamentals with hands-on scenarios for period close, AP/AR, inventory, WMS, and more so learning converts to practical capability and real-life performance.
Where can I get Dynamics 365 role-based training?
At Avantiico, we deliver Microsoft Dynamics 365 Finance and Operations training specifically designed to cater to unique roles and organizations.
We deliver role-based D365 training for AP, AR, GL, Procurement, Warehouse, Production, Sales, Service, and more. Your Microsoft Dynamics 365 functional consulting training plan will map tasks to outcomes so adoption is measurable.
What is better, SAP or D365?
It depends on footprint and stack alignment. If you’re Microsoft‑centric, Microsoft Dynamics 365 professional trainingplus native M365/Power Platform integration often delivers faster time‑to‑value than SAP for many mid‑enterprise use cases.
What’s new or changed in Dynamics 365 Finance & Supply Chain Management?
Microsoft ships continual One Version updates, meaning every quarter there are substantial changes to adapt to and requirements to comply with. As part of our D365 development training, we provide update briefings and refreshers so you adopt new features, retire workarounds, and always receive current D365 Finance and Operations technical training.
What is the best Microsoft Power Platform training?
Start with Microsoft Power Platform fundamentals training, and then progress to role-based build labs. As part of our Microsoft Dynamics ERP training, program at Avantiico, we combine MS Power Platform training with D365 scenarios (Power Apps, Power Automate, Power BI) for practical outcomes and skill building.
Do you offer Microsoft-Certified Power Platform fundamentals training?
Yes, we run MSFT-certified Power Platform fundamentals training as part of our Microsoft Dynamics 365 technical training. Even better, our delivery options include Microsoft Dynamics 365 training online or on-site workshops to accelerate Power Platform adoption.
What’s the recommended Microsoft Power Platform training for Business users with rapidly growing organizations?
Begin with Dynamics 365 training program with a focus on Power Platform for business users that strengthens on approvals, reporting, and guided automation. Then, you should add governed training for Microsoft Dynamics 365 so solutions align with your data and processes.
Does Avantiico you offer Microsoft Power Platform training for IT professionals?
Yes, as one of the top 1% Dynamics 365 support and training companies, we also provide Microsoft Power Platform Developer training and admin paths: solution architecture, ALM, connectors, security, and integration with D365.
This module pairs immaculately with D365 Finance & Supply Chain Management (formerly Finance and Operations) training.
How to Learn Dynamics 365 Finance and Operations?
Learning Microsoft Dynamics 365 requires structured and well-designed program tailored to your uniquen eeds. Here is an example an ideal Microsoft Dynamics 365 learning path: Fundamentals –> Role-based labs –> Period-close calendar enablement –> reinforcement.
Our Dynamics 365 technical training includes job aids and sandbox practice.
Is Microsoft Dynamics easy to learn
With structured Dynamics 365 Finance and Operations technical training, yes. It is easy to learn. Click-paths are simple; the challenge is correct process execution and user adoption.
Our Dynamics 365 functional consultant training focuses on ensuring your team understands how to use D365, knows how to use it to make their lives easier, and always do their work right inside your D365 environment.
How long does it take to learn Dynamics 365 F&SCM?
Foundations can be learned after 2 – 4 weeks of D365 Finance and Operations technical training. Ultimately, the best way to accelerate this timeline is with a Microsoft Dynamics 365 Finance and Operations training plan that includes coaching and hands-on experience.
Avantiico’s D365 end-user training program is guaranteed to accelerate time-to-competence.
What is user adoption, and why is it important?
User adoption refers to consistent, correct usage of your ERP. Poor user adoption is one of the leading causes of failed implementations. Strong Dynamics 365 technical training reduces errors, audit risk, and support tickets while increasing data quality and control.
We specialize in accelerating and cementing user adoption with our D365 Finance training.
Where can I find Microsoft Dynamics 365 fundamentals corporate training?
Right here! Our Microsoft Dynamics 365fundamentals training is delivered online, on-site, or hybrid – which ever works best for you! It’s often the on-ramp to deeper, vital Dynamics 365 Finance functional training courses and modules.
Is there training for change management in D365 for end-users?
Yes, our Dynamics 365 change management training covers communications, role clarity, D365 engineering change management behaviors, and how to activate Change Management in D365. This is often complementary to a broader D365 end-user training plan, especially for those who are going through or have already gone through a considerable transformation.