Dynamics 365 Support Services
Ultra-Responsive Managed Services for D365 Users
Your Dynamics 365 environment isn't just software; it's your business's central nervous system. When it stumbles, your entire operation feels the pain. But with the right Dynamics 365 support partner, you can prevent issues and bottlenecks before they arise.
What Is a Dynamics 365 Support Partner?
Your Dynamics 365 ecosystem evolves constantly—new modules, integrations, and compliance updates all require expert oversight. A D365 support partner ensures your system is always optimized, secure, and running efficiently—so your team stays focused on growth, not troubleshooting. With a Microsoft-certified Dynamics 365 support partner, you gain direct access to experts who anticipate issues before they arise, optimize performance, and provide ongoing guidance to help your business scale.
Spend less time troubleshooting and more time driving efficiency and ROI with a D365 partner that evolves with your needs.
Avantiico: Your Go-To D365 Support Partner
With Avantiico as your Dynamics 365 support partner, your business gains expert-driven, North America-based support. As an awarded Microsoft Partner with decades of expertise, we offer managed services tailored to your unique operational challenges — whether that means licensing and database optimization, security enhancements, or performance tuning.
Supported Dynamics 365
ERP Applications
Technical support for a range of Dynamics 365 ERP solutions.
Supported Dynamics 365 CRM Applications
Get support for all of your Dynamics 365 customer relationship solutions.
Dynamics 365 Field Service
Dynamics 365 Marketing
Customer Insights
Customer Service Insights
Customer Voice
Sales Insights
Power Platform Support
Technical Support for Dynamics 365
Stay up, running, and optimized 24/7 with Avantiico’s end-to-end managed support services for Dynamics 365. We offer a range of specialized D365 and AX support functions.
Help Desk for Dynamics 365 Development
Get expert assistance with Dynamics 365 extensions, modifications, testing, and code promotion. Whether you need to extend the functionality of your system, make modifications, or ensure smooth code promotion, our team is here to help.
Dynamics D365 Performance Support
Maintain optimal performance with support for D365 code optimization, database management, and SQL and D365 database size reductions. These services ensure your system runs efficiently and effectively.
Dynamics Data Migration Support
Receive assistance with data migration scripts for D365 and upgrades from Dynamics AX to Dynamics 365. This support ensures a smooth transition and accurate data transfer.
Dynamics 365 Month-End Support
Address “how do we do this” questions to avoid unnecessary customizations to Dynamics D365 Finance. Get guidance to streamline your month-end processes.
Dynamics 365 Finance & SCM Configuration Changes
Adapt your system to meet evolving business requirements with support for configuration changes in Dynamics 365 Finance and Supply Chain Management (SCM).
Dynamics Process Flow and Power Automate Support
Improve efficiency by automating workflows with support for Dynamics process flows and Power Automate.
Dynamics 365 Integrations Support
Ensure seamless integration of tools like SharePoint, OneDrive, OneNote, Teams, and third-party solutions with Dynamics 365 to enhance collaboration and productivity.
Support That Revolves Around Your Team & Goals
Build Your Dynamics 365 Support Services Plan
Support Coverage
Support plans include unplanned assistance, minor training, configuration, or expert advice as needed. Coverage extends to both Core and Extended Microsoft applications, and clients can submit unlimited support cases under their plan.
Plan Structure
Plans are tracked by hourly usage up to the selected maximum, with the option to purchase additional hours as needed. Each plan is structured with discounted rates based on a prepaid model and offers flexible durations with both quarterly and yearly options available.
Response Times
Target response times range from four to eight hours, ensuring timely support when you need it most
Support Onboarding
Our Live Services team provides a seamless onboarding experience for new and existing implementation clients. Businesses can rest assured that we will fully understand their existing environment landscape to fully understand their pain points and support needs, ensuring customers’ operations run seamlessly.
One Version Updates
Version updates are complex and a resource drain on any business. With this added service our team can orient and train you on OneVersion updates, training, installations, and much more.
Critical Incident Support
Live Service plans have optional critical incident support for Dynamics GP, including 24/7 support to meet business objectives.
Licensing Reviews
Our Live Services teams have Microsoft licensing experts who can provide licensing structure reviews for your business’s live environment.